理由として挙げられる最大のものは、「素人の顧客の意見を聞きすぎる」ということにあるのではないかと考える。いい方を変えるならば、素人のユーザーの意見に左右されるのはいい加減にした方がいいということでもある。まあ日本のメーカーの経営者自体が素人に近いので、こうした資料が無いと開発にゴーが出ないのかもしれない。というのが最大の問題ではあるのだが・・。物欲が無い人に商品開発なんて出来るわけがない。
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